Associate Solutions Engineering Program Manager

As the Associate Solutions Engineering Program Manager, you will lead, oversee, and mentor a cohort of Associate Solutions Engineers (ASEs) through their technical enablement and career development journey. Operating onsite at Verkada HQ in San Mateo, you will manage training curricula spanning computer networking, cloud architecture, and physical security infrastructure. You will coordinate hands-on technical labs across Verkada's product suite, partner with senior Solutions Engineers to facilitate formal mentorship, track technical certification milestones, and prepare early-career engineers to confidently interface with enterprise customers.

Key Responsibilities

• Cohort Program Leadership: Oversee daily activities and learning milestones for Associate Solutions Engineers, ensuring steady technical progression across cloud infrastructure, networking protocols, and physical security.
• Curriculum & Lab Coordination: Partner with Solutions Engineering leads and technical trainers to refine training content, hands-on lab exercises, and real-world solution design projects across Verkada's product suite.
• Mentorship & Career Coaching: Provide ongoing 1:1 mentorship and career development guidance, fostering a supportive environment and helping ASEs navigate future technical career tracks.
• Presentation & Customer Readiness: Evaluate and refine ASE communication, whiteboarding, and technical presentation skills to prepare them for live customer-facing demonstrations and technical scoping calls.
• Mentorship Program Governance: Pair ASEs with seasoned Solutions Engineer (SE) mentors, track engagement milestones, and report on cohort performance metrics to executive leadership.
• Program Logistics & Operations: Manage cohort logistics—including onboarding schedules, training timelines, travel coordination, soft skill development workshops, and technical certification tracking.

Requirements

Program Management & Technical Depth

• Experience Track: 2+ years of professional experience in solutions engineering, sales engineering, program management, or technical sales enablement.
• Technical Domain Knowledge: Strong understanding of core technical concepts—including computer networking (TCP/IP, routing, switching), cloud architecture, and security/IoT infrastructure.
• Mentorship & Training Background: Prior experience leading technical training, cohort onboarding, or formal mentorship programs for early-career engineers is highly desirable.
• Organizational & Analytical Skills: Proven ability to manage multi-faceted program logistics, track cohort performance metrics, and drive continuous curriculum improvements.
• Communication & Interpersonal Leadership: Excellent verbal and written communication skills with a proven track record of inspiring and guiding early-career technical talent.
• Adaptability: Ability to thrive in a fast-paced, high-growth environment with strong personal accountability.

Total Rewards & Benefits

• Compensation & Equity: Annual OTE range of $135,000 – $150,000 USD (base compensation + commission/incentives) + discretionary performance bonuses + RSU equity grants.
• 100% Covered Healthcare: Comprehensive medical, dental, and vision coverage with 100% employer-covered premiums for employees (and 80% for family dependents). HSA/FSA plans included.
• On-Site Perks & Meals: Complimentary healthy lunches provided daily onsite at San Mateo HQ.
• Family Care & Wellness: Paid parental leave, fertility stipends/benefits, expanded mental health coverage, professional development stipends, and fitness benefits.
• Commuter Benefits & Time Off: Flexible PTO, firmwide extended holidays, paid personal sick leave, and monthly commuter support.