Financial Product Specialist II, Fleet Card Onboarding

Motive makes software for fleets and physical operations, used by nearly 100,000 customers. As Financial Product Specialist II you manage your own portfolio of new commercial fleet accounts and lead their launch on Motive's spend management platform, from sales handoff to steady use.

Key responsibilities

• Lead each account's onboarding from the sales handoff to a smooth platform launch
• Run live video walkthroughs that show fleet executives their data, savings and usage
• Set up card controls: spending limits, bank links and geofenced fraud protection
• Track account health daily and remove friction so drivers actually use their cards
• Answer setup questions and escalate API or ERP integration problems to engineering
• Share customer feedback with product teams

Requirements

• 3+ years in customer-facing implementation, customer success, account management or technical support
• Experience guiding B2B clients through multi-week software onboarding
• Hands-on setup of business software: user permissions, bank accounts or ERP tools such as NetSuite, SAP or QuickBooks
• Use of data and customer success tools such as Tableau, Salesforce, Retool, Hex or Zendesk

Location and schedule

• Based in Pakistan
• Full-time

Salary and benefits

Salary not stated.

How to apply

Apply on the company's own site.