Integration Support Engineer at Flexport (San Francisco)

Flexport builds technology for global trade; companies use it to move more than $19B of goods across 112 countries a year. The Ecosystem team’s mission is to make information exchange in global trade easy for everyone by efficiently, securely and reliably connecting the Flexport Platform with the external Global Trade Ecosystem.

Key responsibilities

• Proactively support the integrations running in our production environment
• Partner with internal operations, business and technical teams to drive the success rate of these integrations to help bring maximum value to our
• Identify and execute improvement enhancements within the integrations or surface platform level improvements
• Work as a technical expert in the logistics space, EDI standards being used by our larger partners for logistics data, Boomi (our iPaaS)
• Partner closely with Product and Engineering teams to transition new integrations from "build" to "support." Act as the voice of the customer to
• Work efficiently to contribute to a high success rate across all support SLAs by identifying opportunities to optimize existing processes as well as

Requirements

• Bachelor's degree in a technical field and relevant work experience of minimum 3-5 years of relevant experience in systems integration
• Good knowledge of APIs (REST/SOAP) and EDI standards
• Should be comfortable reading logs, querying databases, and understanding the flow of data through complex distributed systems
• Experience with data analytics, data manipulation and systems integration involving various data formats using different connectivity methods
• Experience with SQL and at least one scripting or programming language (e.g., JavaScript, Typescript, Python
• Experience using various tools to debug/monitor the transactions like postman, SQL clients, reporting tools like looker

Location and schedule

• Onsite in San Francisco, California

Salary and benefits

US base salary $118,800 to $158,400 a year. Flexport also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.