IT Support Executive Jobs in Gulberg III, Lahore | 365 Care

365 Care Group is hiring an IT Support Executive with 6 months to 4 years of experience for its team in Gulberg III, Lahore. You will support users and keep IT infrastructure running smoothly.

Key Responsibilities

• Provide IT helpdesk support and manage tickets within SLAs
• Administer Windows, networking, and Active Directory
• Manage Microsoft 365 users and mailboxes
• Troubleshoot hardware and configure devices
• Handle user onboarding and offboarding, backups, and IT documentation

Requirements

• 6 months to 4 years of experience
• Windows, IT infrastructure, and networking
• Active Directory administration
• Microsoft 365 user and mailbox management
• IT helpdesk, ticketing systems, and SLA management
• Hardware troubleshooting and device configuration
• User onboarding and offboarding, backups, and IT documentation
• Knowledge of ISO compliance and disaster recovery
• Education: Not specified

Skills

Technical Skills

• Windows, networking, and Active Directory
• Microsoft 365 administration
• Helpdesk and ticketing systems
• ISO compliance and disaster recovery

Soft Skills

• Strong English communication
• Teamwork and problem-solving