IT Systems & Web Administrator via Remote Raven ($10/hr)

Remote Raven is a US remote staffing agency that places professionals with client businesses. Its client, a US healthcare practice, needs a hands-on IT and web administrator covering systems, Zoho and the website.

Key responsibilities

• IT Systems Administration and Technical Support
• Manage, maintain, and troubleshoot company IT systems, software, email accounts, and technical infrastructure
• Maintain a secure, organized inventory of IT systems, administrator accounts, login credentials, software licenses, and vendor access
• Manage user permissions, multifactor authentication (MFA), account recovery, and system access controls
• Troubleshoot technical issues and coordinate with external vendors when necessary
• Maintain system documentation, technical procedures, account ownership records, and recovery instructions
• Zoho Platform Administration
• Administer and maintain the organization's Zoho suite, including Zoho Desk, Cliq, Workplace, Forms, Sheets, People, Campaigns, Sign

Requirements

• Hands-on IT administration: user accounts, permissions, MFA and access control
• HTML, CSS and JavaScript for maintaining a live website
• Hosting, domain, DNS and SSL certificate management
• Admin-level Zoho experience, or a similar cloud suite
• Solid HIPAA knowledge and a strong security mindset
• Excellent written and spoken English; organized and independent

Nice to have

• IT support for US healthcare practices (strongly preferred)
• eClinicalWorks (eCW) or another EHR; RingCentral or another cloud phone system
• Payer portals and referral platforms (Lyra, ComPsych, Zocdoc, Psychology Today)
• Administering AI tools and writing responsible-use guidelines

Location and schedule

• Remote, working from Pakistan
• Full-time

Salary and benefits

USD 10 an hour, as stated.

How to apply

Apply on the company's own site.