Manager, GTM Engineering, Professional Services (Waltham)

ZoomInfo is a go-to-market platform that combines B2B data with marketing and sales AI. As a Manager, GTM Engineering within the Professional Services arm of ZoomInfo, you will lead a high-performing pod of senior GTM engineering and consulting talent, and own the capacity, quality, and commercial performance of the GTM Engineering professional services sub-discipline. You will set technical delivery standards, drive staffing and hiring strategy, and partner with

Key responsibilities

• Lead, manage, and develop a high-performing GTM Engineer team, including Team Leads, Senior GTM Engineers, and Principal GTM Engineers
• Own capacity planning, utilization, and staffing across active engagements and the pre-sales pipeline, balancing customer commitments, team workload
• Partner with Sales leadership and account teams on pre-sales technical strategy, scoping standards, pricing and hour estimation
• Serve as the escalation point for the most complex or at-risk engagements, intervening on scope, staffing, solution architecture
• Set and enforce delivery standards for solution design, build quality, documentation, testing, handoff
• Establish and maintain operating rhythms for the discipline, including weekly staffing reviews, engagement health reviews, project status updates

Requirements

• 8-10+ years of progressive experience in solutions engineering, technical consulting, implementation
• Bachelor's Degree in Business, Economics, Marketing, Computer Science, or related field; MBA or advanced degree strongly preferred
• Proven track record of managing and developing technical teams, including managers or team leads
• Expert-level understanding of enterprise GTM technology ecosystems including complex CRM architectures (Salesforce, HubSpot, Dynamics)
• Deep expertise in APIs, integrations, automation, and modern solution architecture, with the credibility to guide and review complex technical designs
• Demonstrated experience with capacity planning, resource allocation, utilization management

Location and schedule

• Onsite in Waltham, Massachusetts
• Partner with GTM Consulting leadership to define engagement entry points, staffing models, and collaboration patterns for hybrid engagements requiring both strategic transformation and technical execution

Salary and benefits

Salary not stated. ZoomInfo also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.