Patient Care Advocate, Customer Service (Remote US)

VXI Global Solutions provides customer care for other companies. As a Patient Care Advocate you help patients use a prescription payment plan, working with patients, insurers, healthcare providers and pharmacies so they get their medicines at a lower cost.

Key responsibilities

• Enrol patients in the programme and check their eligibility
• Confirm that prescribed medicines are covered
• Apply programme benefits to cut patients' out-of-pocket costs
• Work with pharmacies so benefits apply when prescriptions are filled
• Support refills and guide patients through yearly renewals
• Keep patients informed about programme changes

Requirements

• A high school diploma or GED
• Experience in healthcare, insurance or customer service
• Strong attention to detail with complex processes
• Clear communication with patients, providers and pharmacies
• Works well in a team

Nice to have

• Experience with prescription assistance programmes

Remote details

• Remote role in the United States, full-time

Salary and benefits

US pay $16.50 an hour.

How to apply

Apply on the company's own site.