Product Manager, Payments & Subscriptions (San Francisco)

Substack helps writers, podcasters and other creators build businesses through paid subscriptions. As Product Manager for Payments you build better ways for readers to support creators, from gifting and retention offers to a simpler subscription experience. This is an individual contributor role, scoped to your experience.

Key responsibilities

• Find the best ways to grow creator earnings and set a focused roadmap
• Build gifting experiences that help readers support creators
• Improve retention, renewal and win-back with the Growth team
• Make payment journeys clearer across web and mobile
• Work with engineering, design, data and the leadership team
• Explore commerce and, over time, advertising-related ways to earn

Requirements

• A record of shipping products that improved customer or business results
• Strong product judgment backed by data and customer insight
• Funnel, cohort and experiment analysis
• Curiosity about how creators earn and readers decide to pay

Location and schedule

• Hybrid in San Francisco

Salary and benefits

Salary not stated.

How to apply

Apply on the company's own site.