Senior IT Systems Engineer at Flexport (Remote US)

Flexport builds technology for global trade; companies use it to move more than $19B of goods across 112 countries a year. Flexport IT is looking for a Senior IT Systems Engineer to support our SaaS based Collaboration and Endpoint Management platforms. In this role, you will be responsible for the configuration, integration, administration, and support of Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, and Intune.

Key responsibilities

• Administer and provide escalation support for our SaaS platforms
• Implement and maintain policies, software deployment, patching, and security compliance for our Mac and Windows endpoints, using Jamf and Intune
• Own the lifecycle management across our core collaboration and endpoint management platforms
• Develop automation scripts and workflows to improve administrative efficiency and user experience (e.g., Python, PowerShell, Okta Workflows)
• Monitor system health, performance, and usage; proactively resolve or escalate issues
• Collaborate with cross-functional teams (Security, Engineering, HR, Legal) to ensure proper alignment

Requirements

• Bachelor's degree in Computer Science or related field (or comparable experience)
• 3+ years of experience in supporting SaaS Collaboration tools, Mac and Windows endpoint management
• Ability to communicate and collaborate effectively across technical and non-technical teams
• In-depth knowledge of email delivery flow, IT security, and IAM concepts
• Understanding of RBAC and permissions models across core SaaS applications
• Scripting and automation experience

Remote details

• Remote role in the United States

Salary and benefits

US base salary $105,600 to $172,000 a year. Flexport also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.