Senior Maintenance Technician - Facilities Ops

Inbox Business Technologies is seeking a skilled, proactive, and dedicated Maintenance Technician to join our facilities operations team in Pakistan.

In this role, you will be responsible for maintaining company facilities in optimal working condition through routine maintenance, preventive inspections, and rapid troubleshooting. Working closely with cross-functional teams, you will perform general electrical, plumbing, carpentry, and HVAC repairs, troubleshoot office machinery and IT-adjacent facility equipment, coordinate with external vendors for specialized repairs, and strictly enforce safety regulations to minimize downtime and preserve a safe work environment.

Key Responsibilities

• Routine Facility Maintenance: Perform daily physical and technical maintenance tasks across office spaces, including minor electrical wiring, plumbing fixtures, and basic carpentry repairs.
• Equipment Troubleshooting & Repair: Diagnose, troubleshoot, and repair equipment malfunctions across HVAC systems, generators, office machinery, and technical hardware.
• Facility Safety Inspections: Conduct routine inspections of physical infrastructure, workspace setups, and utility systems to identify safety hazards, wear and tear, or potential operational failures.
• Helpdesk & Incident Response: Respond promptly to facility maintenance tickets and service requests from internal staff to minimize operational disruptions.
• Vendor & Contractor Coordination: Oversee third-party service contractors, specialized technicians, and external repair vendors during major utility servicing or specialized structural work.
• Record Keeping & Compliance: Maintain detailed logs of preventive maintenance schedules, completed repair tasks, replacement parts inventory, and ensure full compliance with occupational health and safety standards.

Requirements

Practical Skills & Technical Experience

• Education: Minimum Intermediate (F.A / F.Sc / I.Com) or a Diploma in Information Technology / Electrical / Mechanical Technology (or equivalent related field).
• Experience: 3 to 4 years of proven hands-on experience as a Maintenance Technician, Facilities Specialist, or similar technical maintenance role.
• Trade Systems Knowledge: Practical proficiency in diagnosing and repairing basic electrical systems, plumbing, carpentry, and mechanical fixtures.
• HVAC & Technical Aptitude: Working knowledge of HVAC system operations, office equipment mechanics, and technical facility hardware.
• Problem Solving & Prioritization: Strong analytical troubleshooting skills with the ability to manage competing maintenance tasks effectively.
• Communication & Interpersonal Skills: Good verbal communication to coordinate smoothly with internal staff, management, and external service vendors.

Total Rewards & Benefits

• Compensation: Competitive base salary aligned with market standards and candidate experience.
• Health Coverage: Comprehensive health insurance coverage for employees.
• Leave Allowances: Paid annual leave, sick leave, and statutory public holiday benefits.
• Work Environment: Supportive, safety-conscious on-site operational environment.