Senior Patient Scheduler Jobs, DHA Phase 8 Lahore | TLRG

TLRG is urgently hiring a Senior Patient Scheduler for U.S. medical practices at its onsite office in DHA Phase 8, Lahore. You will schedule and manage patient appointments, handle patient calls, and verify insurance before booking. The shift runs on U.S. hours.

Key Responsibilities

• Schedule, reschedule, and confirm patient appointments for U.S. medical practices
• Handle inbound and outbound patient calls professionally
• Verify insurance eligibility and patient demographics before booking
• Manage provider calendars, cancellations, and no-shows
• Update appointments and records in the EHR/PM system
• Coordinate with front desk and billing teams

Requirements

• 2+ years of U.S. patient scheduling experience
• Excellent spoken and written English
• Hands-on experience with EHR/PM systems (eClinicalWorks, athenahealth, AdvancedMD, Tebra/Kareo, NextGen, or Epic)
• Availability to join within 1-2 weeks
• Education: Not specified

Skills

Technical Skills

• Patient scheduling for U.S. practices
• EHR/PM systems
• Insurance eligibility verification
• Provider calendar management

Soft Skills

• Excellent English communication
• Professional phone handling
• Coordination with front desk and billing teams