Senior Product Manager, Trust & Safety, Integrity and Fraud

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. Our Trust & Safety, Integrity and Fraud Product team is dedicated to ensuring a safe and trusted experience for all customers across our platform, including Consumers, Merchants, and Dashers. We tackle complex challenges, from preventing fraud and ATO to ensuring authenticity, to building regulatory compliance capabilities, all while balancing risk mitigation and providing a se

Key responsibilities

• Set the vision and long-term product strategy for one of our vertical fraud teams or our horizontal platform fraud team
• Develop and execute a customer-focused product roadmap through close collaboration with senior leadership, Operations, Data Science, Analytics
• Translate customer and internal-user needs into clear, well-defined functional and technical requirements backed by data analysis
• Guide and interface closely with data analysis and engineering teams to define scope, review and refine technical capabilities
• Build long-term instrumentation, monitoring, and evaluation capabilities for product performance, tracking, and to create product insights
• Establish business cases and projected return on investment to identify and prioritize opportunities

Requirements

• 5+ years of product management experience in the tech industry
• 3 or more years of experience across Integrity/Trust & Safety/Fraud
• Experience defining strategic vision and tactical execution in a given product area
• Experience in iterative, agile software delivery, short release cycles
• Focus and thoughtfulness on data and analytics to solve problems and experience achieving results through continuous improvement
• Experience in effectively working with multiple teams for collaboration and company-wide project delivery

Location and schedule

• Onsite in San Francisco, California

Salary and benefits

US base salary $159,800 to $235,000 a year. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.