Associate Manager, B2B Retention Marketing (New York)

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. The B2B Retention Marketing team is responsible for building lasting relationships with our audiences through personalized, scalable, cross-channel experiences that drive retention and engagement. We take pride in being the trusted advisor for channel strategy, and the prominent customer advocate to our cross-functional partners — navigating them through every step of their Doo

Key responsibilities

• Develop, test and implement CRM strategies to improve key business metrics for DoorDash for Business
• Create the strategy and framework to personalize communications based on the administrators needs and their users benefits
• Execute end-to-end campaigns from strategy brief, to campaign build, QA, and launch
• Manage cross-functional relationships with product marketing, operations
• Manage the campaign strategy end to end
• Analyze campaign results, develop benchmarks, and create and share regular performance reports

Requirements

• 4-6+ years of experience in marketing or growth overall; 3+ years of experience in lifecycle, email, CRM, or retention marketing
• Deep familiarity with CRM platforms (e.g
• A strong test-and-learn orientation and analytical skills — you run structured experiments, interpret results clearly
• The ability to use data to diagnose where a funnel is breaking down and translate that into a concrete improvement plan
• Strong cross-functional collaboration skills — you work well with Product, Analytics, and Operations partners
• Identify what needs to change and drive that change, rather than waiting to be directed

Location and schedule

• Onsite in New York, New York

Salary and benefits

US base salary $108,800 to $160,000 a year. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.