Retention Specialist Job in Karachi | Synexio Technologies

Synexio Technologies is hiring a Retention Specialist to join its customer experience team in Karachi. You will work with international customers in a professional, growth-oriented environment, using your communication skills and customer-first mindset.

Key Responsibilities

• Engage with international customers to support retention goals
• Build and maintain strong customer relationships
• Address customer concerns with a customer-first approach

Requirements

• Strong communication skills
• A customer-first mindset
• Experience in retention, sales, or customer support
• Ability to work the night shift, Monday to Friday

Skills

Technical Skills

• Customer retention
• Customer support

Soft Skills

• Strong communication
• Customer-first mindset

Benefits

• Paid leaves
• Provident fund
• Medical and life insurance
• Professional, growth-oriented work environment
• Transportation available for female employees