E-Commerce Operations Intern - TikTok Shop LIVE

With millions of loyal users globally, TikTok is transforming the e-commerce landscape by delivering a brand-new, interactive shopping experience.

The TikTok Shop US Operations team is hiring a Project Intern to support seller acquisition, onboarding, incubation, and campaign execution for iconic brands and creators. In this role, you will focus on LIVE auction seller growth, identifying new seller leads, accelerating vendor onboarding, removing operational blockers, and driving weekly business reporting (WBR). This internship offers hands-on experience scaling real-world seller ecosystems within a fast-paced internet company.

Key Responsibilities

• Auction LIVE Seller Growth: Support end-to-end business development, onboarding, incubation, and ongoing account management for LIVE auction sellers.
• Lead Generation & Onboarding: Identify, engage, and convert new seller leads. Facilitate LKM tagging, resolve operational blockers, and accelerate launch timelines on TikTok LIVE.
• Field Engagement & Travel: Travel as needed to support business development initiatives, seller events, and merchant engagement.
• Data Analytics & Reporting: Support Weekly Business Review (WBR) documentation, compile performance updates, and maintain operational dashboards for leadership tracking.
• Cross-Functional Execution: Collaborate with internal operational teams to build a secure, intuitive, and innovative merchant experience.

Requirements

Academic & General Eligibility

• Currently enrolled in an accredited Bachelor’s degree program.
• Availability to complete project assignments with high ownership and minimal supervision.

Core Competencies & Skills

• Data & Analytical Aptitude: Comfortable analyzing operational data, recognizing seller trends, and synthesizing insights to drive business decisions.
• Strong Ownership & Drive: Proactive, results-oriented mindset with a strong sense of urgency to deliver outcomes.
• Resourceful Problem-Solving: Ability to navigate ambiguous tasks, perform independent research, and create practical solutions with limited guidance.
• Fast & Adaptable Learner: Ability to master new e-commerce tools, processes, and seller workflows rapidly.

Working Conditions & Application Details

• Travel Expectation: Willingness to travel as needed for merchant outreach, industry events, and business development.
• Application Review: Applications are reviewed on a rolling basis; early application is strongly encouraged.