Backroom Processing & Merchandising Coordinator

TJX is looking for a team member who executes receiving and merchandising standards while making sure associates process merchandise efficiently and work as a team. You would also deliver an excellent customer experience by engaging with customers and keeping the store clean and organized, and role model exceptional customer service.

Key responsibilities

• Create a positive internal and external customer experience.
• Promote a culture of honesty and integrity and maintain confidentiality.
• Orchestrate truck deliveries and prioritize processing merchandise onto the sales floor.
• Train and mentor associates on merchandising and processing principles.
• Make sure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty for efficient flow of goods to the sales floor.
• Make sure associates complete tasks according to the store plan, and prioritize as needed.
• Monitor team productivity and coach as necessary.
• Organize and rotate back stock for easy replenishment.
• Uphold merchandising philosophy and signage standards.
• Maintain organizational, cleanliness, and recovery standards in the backroom.
• Ensure compliance with recycling and, where applicable, hazardous waste programs.
• Communicate with management and associates when setting priorities, and give progress updates.
• Give and accept recognition and constructive feedback.
• Partner with management on associate training needs.
• Follow labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support store shrink reduction goals and programs.
• Promote safety awareness and keep the environment safe.
• Other duties as assigned.

Experience and requirements

• 1 year of retail experience and 6 months of leadership experience.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to lift heavy objects, with or without reasonable accommodation.
• Ability to train others.
• An education level is not stated.

Technical skills

• Receiving and truck delivery processing
• Merchandising and signage standards
• Tagging, hanging, securing, and coding merchandise
• Back stock organization and rotation
• Recycling and hazardous waste compliance
• Loss prevention and shrink reduction
• Promoting credit and loyalty programs

Soft skills

• Superior communication and organization with attention to detail
• Training, mentoring, and coaching
• Team leadership and monitoring productivity
• Multi-tasking
• Adaptability to changes in direction or unexpected situations
• Teamwork with peers and supervisors
• Honesty, integrity, and confidentiality

Benefits

• For all associates: associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, and referral bonuses.
• For those who meet service or hours requirements: 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long-term disability, paid parental leave, paid holidays/vacation/sick time, auto/home insurance discounts, scholarship program, and adoption assistance.