Senior Associate, Consumer Retention Marketing (Remote US)

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about, helping grow businesses and the communities that support those businesses.

Key responsibilities

• Create CRM campaign strategy across the customer lifecycle for both automations and ad hoc communications
• Build, QA, launch, and optimize retention marketing campaigns across email, push notifications, in-app messaging
• Work closely with the Integrated Marketing function to develop campaign strategy briefs based on business needs and audience behavior
• Establish a strong working relationship with cross functional stakeholders in our Creative Studio, Promo Strategy, Product, Analytics
• Manage CRM reporting dashboards, monitor trends, and make recommendations based on results
• Stay current on marketing best practices in email, push and SMS and share learnings and insights regularly with the broader marketing team

Requirements

• 4+ years experience in CRM or email marketing
• Deep familiarity with CRM technology including ESPs/marketing automation platforms
• Analytical mindset with strong attention to detail
• Strong writer and communicator
• Basic knowledge of SQL, HTML and data visualization platforms (e.g
• Knowledge of email industry best practices including contact strategies, targeting and segmentation, A/B testing, and analytics

Remote details

• Remote role in the United States

Salary and benefits

US base salary $83,000 to $122,000 a year. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.