Senior Associate, QA Automation at DoorDash (New York)

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. DoorDash's MarTech Operations team is the connective tissue between our Retention Marketing organization and the tools, systems, and data that power it. As a Senior Associate focused on QA Automation, you'll own the quality backbone for how we build, test, and ship marketing campaigns across DoorDash audiences.

Key responsibilities

• Own and expand DoorDash's QA automation toolkit for Retention Marketing campaigns
• Lead the transition from manual QA to automated QA across all audiences
• Automate and streamline the ship review process
• Design and scale Multivariate QA / Sample Testing programs across DoorDash audiences
• Partner cross-functionally with Marketing, Engineering, and Data Science to define QA requirements and operational readiness criteria
• Track and report on QA coverage, defect rates, and campaign quality metrics

Requirements

• 3+ years of experience in marketing technology, quality assurance, marketing operations, program management
• Experience with QA processes for marketing campaigns (peer review, ship review, sample/multivariate testing) or software QA automation
• Expertise with Retention Marketing technology platforms (Braze, Salesforce, CDPs, or similar) preferred
• Demonstrated ability to coordinate cross-functional projects – defining milestones, managing dependencies, and keeping stakeholders aligned
• Comfort working with data to track quality metrics and surface insights; experience with dashboards or basic SQL a plus
• Strong written and verbal communication skills – able to translate technical QA processes into plain language for marketing practitioners

Location and schedule

• Onsite in New York, New York

Salary and benefits

US base salary $83,000 to $122,000 a year. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.