Senior Product Designer, Search Results (New York)

Headway helps people find therapists who take their insurance and get affordable mental health care. One of the most overwhelming parts of finding a therapist comes after you've already shared what you're looking for: asking "which one of these qualified providers is actually right for me?" and deciding who to dive deeper with.

Key responsibilities

• Own design for the patient search results experience: results tiering, provider cards, match explanations, filters and sort, and the sparse
• Design and run sustained experiments on a conversion-critical surface: frame the hypothesis, design the variants, read the results
• Shape how a provider's style and experience get expressed to a patient, partnering with the Ranking team on what signal exists
• Bring a point of view on what search results should become, and turn it into shippable increments with your PM and EM
• Work directly with research and data to understand why patients hesitate, run research yourself when needed
• Raise the craft bar on one of Headway's highest-traffic patient surfaces, and evolve our design system where it does not yet meet our needs

Requirements

• 5-8 Years of experience designing consumer products, with end-to-end ownership of a live surface people use every day
• Your portfolio shows mature, shipped craft on something dense and information-heavy
• Iterated on a conversion-critical surface over months and can talk honestly about what failed and what worked
• Comfortable with numbers and skeptical of them: you can say what you'd measure and also what that measure would miss
• Opinions about what to remove
• Partner with PM and engineering as peers, share work before it is finished, and hold a position under pressure without getting brittle

Location and schedule

• Onsite in New York, New York

Salary and benefits

US base salary $180,000 to $225,000 a year. Headway also offers equity and benefits; the full list is on the posting.

How to apply

Apply on the company's own site.