Sr. Associate, Dasher Retention Marketing (New York)

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. DoorDash's mission is to grow and empower local economies. The Dasher Retention Marketing team is responsible for building lasting relationships with our Dasher community through personalized, scalable, cross-channel experiences that drive engagement, satisfaction, and long-term retention.

Key responsibilities

• Own end-to-end campaign strategy, development, and build — define the retention strategy for key workstreams on the Dasher retention team
• Design and build end-to-end campaigns with an emphasis on experimentation — manage audience segmentation, targeting, creative briefing and production
• Collaborate with Product, Engineering, Data Science, Integrated Marketing, and Strategy & Operations teams to deliver cohesive
• Review campaign performance, identify trends, and make data-informed recommendations to continuously improve retention strategy
• Connect individual projects to broader initiatives — ensure Dashers reached through individual campaigns are retained
• Monitor emerging trends in Retention Marketing and leverage your experience to uplevel the team around you

Requirements

• 4+ years of experience in CRM, email, or lifecycle marketing
• Deep familiarity with CRM technology including ESPs and marketing automation platforms (e.g
• Experience owning end-to-end lifecycle or retention strategy and execution, including experimentation, audience segmentation, targeting, QA
• Ability to interpret data to inform campaign strategy and make thoughtful tradeoffs
• Strong written and verbal communication skills, particularly with technical teammates
• Experience collaborating cross-functionally with creative, analytics, and product or strategy teams

Location and schedule

• Onsite in New York, New York
• Comfort navigating ambiguity and adapting plans based on performance learnings or shifting business priorities

Salary and benefits

US base salary $83,000 to $122,000 a year. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.