Tech Lead Manager, Machine Learning, Growth and Marketing

Chime is a fintech company offering banking services and personal loans to millions of members. Chime’s Data Science and Machine Learning team is building models, services, and platforms that transform how millions of users manage and grow their financial lives. We are looking for a hands-on Tech Lead Manager with deep technical expertise in machine learning and data science, particularly within the Growth and Marketing domain.

Key responsibilities

• Lead and inspire a high-performing team of data scientists and ML engineers, ensuring the successful development
• Drive strategic direction for ML initiatives in marketing, engagement
• Oversee the end-to-end development of machine learning models such as lifetime value prediction, churn risk modeling, customer segmentation
• Collaborate cross-functionally with marketing, product, growth, and engineering teams to align machine learning initiatives with business objectives
• Leverage transactional and behavioral data to enhance customer targeting, optimize acquisition spend, and improve retention strategies
• Establish ML best practices, including model development, validation, deployment, and monitoring, ensuring scalability and business impact

Requirements

• 7+ years of experience developing machine learning models for marketing and growth, from inception to production
• 5+ years of experience leading data science teams, with a proven track record of mentoring, coaching, and driving impactful machine learning solutions
• Strong expertise in marketing and growth analytics, including experience with customer segmentation, LTV modeling, churn prediction, referral systems
• Deep understanding of AI/ML techniques, including classification, clustering, reinforcement learning, optimization, deep learning
• Hands-on experience deploying machine learning models in real-world production environments, integrating with marketing tech stacks
• Strong product intuition with the ability to work iteratively in a fast-paced, cross-functional environment

Location and schedule

• Onsite in San Francisco, California

Salary and benefits

US base salary $199,000 to $275,000 a year. Chime also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.