Associate Manager, Strategy & Operations, Logistics

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. As an Associate Manager on the DoorDash for Business Catering team, you will own the Dasher and delivery experience for catering—making sure large, high-stakes catering orders show up on time, get handed off and set up correctly, and reach the customer the way they expect.

Key responsibilities

• Take end-to-end ownership of delivery quality for catering—on-time arrival, accurate drop-off and setup
• Figure out how catering and deliveries should actually work—Dasher selection, batching, timing, equipment
• Dig into individual deliveries, talk to Dashers and customers
• Build the automated workflows that show where catering deliveries break down—and lean on AI to turn slow, manual analysis
• Translate what you learn on the ground into clear product and operational recommendations that make catering delivery more reliable

Requirements

• 4–6 years of experience in strategy & operations, logistics, management consulting, or a high-growth marketplace environment
• A track record of owning cross-functional operational problems end-to-end—from diagnosis to testing to rollout—and are comfortable building from
• Experience owning partner-team relationships and working closely with Product and Engineering
• Write SQL, work fluently with data, and know how to get to the root cause and turn complexity into clear recommendations
• Demonstrate fluency with AI tools (e.g., ChatGPT, Cursor, or similar) to automate workflows, surface insights, and drive faster, better decisions
• Communicate with clarity and influence—you can tailor your message for Dashers, operators, cross-functional partners, and senior leadership alike

Location and schedule

• Onsite in San Francisco, California
• You will report into the Senior Manager, Strategy & Operations for DoorDash for Business and can work remotely or hybrid depending preference

Salary and benefits

US base salary $105,400 to $155,000 a year. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.