Associate, Strategy & Operations, Dasher Financial (Austin)

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. The Dasher & Logistics team supports the millions of Dashers who power DoorDash’s marketplace. We’re building the world’s leading last-mile logistics platform — and to succeed, we’ll need to disrupt ourselves along the way.

Key responsibilities

• Own a core area of the Crimson banking program end to end — the metrics, the operating model, and the cross-functional partners who make it work
• Turn ambiguous operational problems into structured plans, and drive them through Product, Engineering, Legal, and external partners
• Build the monitoring and mechanisms that catch problems before users report them, rather than after
• Hold them to their SLAs, escalate when they miss, and negotiate what we need
• Break down ambiguous problems, run analyses, and recommend solutions that improve adoption, retention, and trust
• Own and deliver discrete projects that move our key metrics (e.g., deposits, bill pay adoption, dispute resolution SLA)

Requirements

• 2-3 years of experience and have succeeded in high-growth teams (whether in tech, operations, strategy, consulting, banking, or a related experience)
• Exceptional problem-solving skills and back your decisions with data (comfortable pulling SQL or modeling in Excel)
• Curious, driven, and comfortable with ambiguity
• Want to learn fast and take ownership
• A Bachelor’s Degree in a related field

Location and schedule

• Onsite in Austin, Texas

Salary and benefits

US base salary $74,800 to $110,000 a year. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.