Associate, Strategy & Ops, Merchant Onboarding (Remote)

DoorDash's New Verticals business brings grocery, retail and other stores onto DoorDash. As Associate on the Merchant Onboarding Strategy and Operations team you make onboarding faster and smoother. Work setup: remote role in the United States.

Key responsibilities

• Build dashboards for onboarding timelines and delays
• Track blocked cases, analyse trends and fix them with other teams
• Design onboarding flows for new integrations such as Shopify
• Turn workflow gaps into product requirements for Salesforce and other tools
• Measure onboarding performance
• Align Sales, Product and onboarding teams end to end

Requirements

• 2+ years in a fast-paced role building processes from the ground up
• Proficient in SQL
• Strong cross-functional collaboration
• Analytical, root-cause thinking
• Drives accountability and clear ownership

Remote details

• Remote role in the United States

Salary and benefits

US base salary $74,800 to $110,000 a year, depending on location. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.