Design Program Manager, Logistics, DoorDash (San Francisco)

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. Design Program Managers make DoorDash's Design Studio run better. As owner of the Logistics pillar within Design Operations, you're accountable for one of our most important operating outcomes: maximizing the bandwidth of the team.

Key responsibilities

• Own the Logistics outcome, maximize the bandwidth of the team
• Identify the biggest sources of operational drag across the Studio and turn them into a prioritized roadmap of tools and process fixes
• Define and build the tools, automations, and workflows that reduce manual coordination, including for scheduling, budgets, vendor management
• Reviews, planning cadences, rhythms for both ICs and managers, information flows, whatever determines how fast teams can move
• Measure whether your systems work, usable time for ICs and managers, meeting load, adoption, hours of manual work eliminated, and iterate
• Turn recurring requests into scalable solutions

Requirements

• 5+ years in operations, program management, or business operations, building systems and tools that made a complex org run better
• Created tools, workflows, or automations that replaced manual work — not just performed manual work well
• Product-manager instincts applied to operations: find the real pain point, diagnose root cause, prototype, ship, measure, iterate
• The ability to own an outcome independently at L4/L5 scope — you don't need the problem pre-scoped for you
• Comfort with AI and no-code tooling (Claude, Cursor, Figma, or similar) to prototype and ship internal tools without needing an engineer
• Strong written/verbal communication and the judgment to handle sensitive leadership and operational info with discretion

Location and schedule

• Onsite in San Francisco, California

Salary and benefits

US base salary $148,200 to $218,000 a year. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.