Director, Strategy & Operations, DashOS (New York)

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. Our Strategy & Operations team turns merchant needs and business opportunities into product and go-to-market priorities, then builds the operating capabilities needed to deliver them. We work across Product, Engineering, Sales, Marketing, Finance, and Revenue Operations to build and scale this business.

Key responsibilities

• Set the strategy and own business performance
• Shape the product and growth roadmap
• Partner with Sales, Marketing, and Revenue Operations on positioning, merchant targeting, sales effectiveness, pricing, deal governance
• Design and scale the operating model
• Align leaders and navigate strategic tradeoffs
• Hire and coach managers and operators, strengthen leadership depth and succession, and establish clear accountability

Requirements

• 12+ years of experience leading strategy and operations in a complex, high-growth business, with a track record of building new offerings
• 7+ years of experience leading multidisciplinary organizations through managers and built strong teams through thoughtful organization design, hiring
• Combine strategic thinking, analytical judgment, and product sense with a strong understanding of financial planning, pricing, and unit economics
• Understand how go-to-market execution and post-sales operations work together to drive adoption, retention, and profitable growth
• Communicate clearly with executives, build trust across functions, and influence decisions and outcomes beyond your direct team
• Solve problems from first principles and move comfortably between long-term strategy and operational detail

Location and schedule

• Onsite in New York, New York

Salary and benefits

US base salary $197,200 to $290,000 a year. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.