Manager, Dasher & Logistics, Capacity Planning (Chicago)

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. The Sort Capacity Manager owns network-wide capacity de-risking for the Sort organization. This role builds and maintains the constraint model that defines what “de-risked capacity” means across every 1P and 3P facility — dock door availability, floor/pallet-position space, max throughput, and optimal labor and automation.

Key responsibilities

• Model site capacity against its underlying constraints: dock door availability (inbound/outbound truck cadence by hour, translated from Mx forecast)
• Drive spoke capacity maintenance in the sort app, ensuring product reflects current facility configuration
• Own zip code-to-facility mapping and re-optimization as volume and rates shift, balancing service-level and cost trade-offs
• Forecast scanners, bins, and gaylords against site growth to avoid reactive procurement; own the readiness cadence end to end
• Build the business case for hub-sort-to-spoke direct routing and bring recommendations forward to Network Design and Real Estate
• Identify where forecasting tools fail to capture capacity reality and drive the fix with Data/Product partners

Requirements

• Built and owned a capacity, forecasting, or network constraint model that became a standing input to planning — not a one-off analysis
• Independently judge where the real bottleneck is across a large, multi-site network, without a pre-scoped problem statement
• Negotiated trade-off recommendations with senior, cross-functional stakeholders (e.g., Network Design, Real Estate, Finance)
• Understand physical warehouse operations deeply enough to translate dock, floor, throughput, and labor constraints into a single model
• 7+ years in supply chain, network strategy, or operations, with direct experience owning capacity planning or site launch strategy at scale
• Communicate trade-offs and risk clearly and concisely to senior leadership, and you know what to escalate versus resolve independently

Location and schedule

• Onsite in Chicago, Illinois
• Own zip-to-facility strategy — Own zip code-to-facility mapping and re-optimization as volume and rates shift, balancing service-level and cost trade-offs

Salary and benefits

US base salary $136,000 to $200,000 a year. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.