Operations Associate, Join Our Talent Community (Atlanta)

Flexport builds technology for global trade; companies use it to move more than $19B of goods across 112 countries a year. Flexport is always moving forward, and our Operations team is constantly growing! While we might not have an active opening today, we want to have your information ready so we can reach out the moment the right role becomes available.

Key responsibilities

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
• Follow standard operating procedures (SOP)
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements

Requirements

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback

Location and schedule

• Onsite in Atlanta, Georgia

Salary and benefits

Salary not stated. Flexport also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.