Operations Manager, Autonomous Safety (San Francisco)

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. As Manager of Operational Safety, you will lead the team responsible for safety systems, incident response, and SOP governance for DoorDash's autonomous robot operations. You will set strategy, build and develop a team of safety specialists, and partner with engineering and product leadership to ensure safety is embedded into every phase of development.

Key responsibilities

• Hire, develop, and manage a team of operations safety specialists across remote and on-site functions
• Own the design, governance, and continuous improvement of standard operating procedures; drive compliance across all Labs programs
• Establish metrics and KPIs for operational safety; present trends, risks, and recommendations to senior leadership
• Oversee critical incident triage and resolution; ensure root cause analysis and corrective action processes are rigorous and timely
• Partner with engineering, product, legal, and field operations to build safety into product design, launches, and scale
• Engage with regulators, partners, and customers on safety standards and compliance as needed

Requirements

• 7+ years in operations, safety, or a related field — autonomy, robotics strongly preferred
• 2+ years managing or leading teams, with a track record of developing talent and building high-performing functions
• Proven experience designing and scaling safety or operational systems in a regulated or safety-critical environment
• Executive presence with the ability to influence senior stakeholders and present complex risk data clearly
• Strong analytical mindset; comfortable with ambiguity and fast-changing priorities
• Participate in on-call rotation and promptly respond to on-call events with urgency and rigor on nights and weekends

Location and schedule

• Onsite in San Francisco, California
• Lead and grow the safety team — hire, develop, and manage a team of operations safety specialists across remote and on-site functions
• Participate in on-call rotation and promptly respond to on-call events with urgency and rigor on nights and weekends

Salary and benefits

US base salary $136,000 to $200,000 a year. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.