Operations Specialist, Office Coordinator (San Francisco)

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term.

Key responsibilities

• Own the equipment transport queue (EOS / drones): set priorities, schedule pickups, track every request in Jira, and manage no-shows across sites
• Triage the daily request queue, making small calls independently and escalating larger decisions (e.g., security, construction, AV)
• Own tickets and follow-up with Workplace, landlords, and service vendors (cleaning, pest, dumpster, repairs, ServiceChannel)
• Walk each site regularly (gate, dumpster, kitchen, restrooms, common areas), log issues, and track corrective work through completion
• Catering orders, demo-day logistics, visitor and event prep, rooms, and shuttles
• Own the new hire onboarding checklist (desk, badge, access, equipment, orientation) and track desk counts as the team grows

Requirements

• 3+ years of experience in office management, facilities coordination, workplace operations, or operations coordination across one or more sites
• Highly organized and own follow-through — nothing falls through the cracks until it is closed
• Strong communication and interpersonal skills, and are comfortable managing vendors, landlords, and internal stakeholders
• Transport requests, vendor follow-ups, events, and onboarding — in a fast-paced environment, including same-day requests
• Comfortable with everyday operations and procurement systems (Google Workspace, Slack, Jira, Coupa, Brex, ServiceChannel, or similar)
• Make small calls independently and know when to escalate larger decisions

Location and schedule

• Onsite in San Francisco, California
• Own the equipment transport queue (EOS / drones): set priorities, schedule pickups, track every request in Jira, and manage no-shows across sites
• You have 3+ years of experience in office management, facilities coordination, workplace operations, or operations coordination across one or more sites

Salary and benefits

US base salary $76,900 to $113,000 a year. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.