Product Designer, AI-First UX | Klaviyo Jobs (US)

Klaviyo is building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data. It is looking for product designers to help shape that future by simplifying complex systems, improving usability, and designing experiences that help customers move faster and make better decisions. Designers at Klaviyo use AI throughout their process, from exploring ideas and generating prototypes to refining and shipping high-quality experiences. You will partner closely with product and engineering to define problems, test ideas quickly, and deliver meaningful outcomes. The role carries a high degree of ownership, and the team shares work early, iterates often, and prioritizes speed, learning, and impact.

Key Responsibilities

• Design end-to-end product experiences across Klaviyo’s platform
• Simplify complex workflows into intuitive, scalable solutions
• Design AI-assisted experiences that help users create, decide, and act more effectively
• Rapidly prototype and iterate using AI tools alongside traditional design workflows
• Raise the quality of frontend experiences by identifying UX issues and driving them through to be fixed in the product
• Contribute to shared systems, patterns, and foundations across the product
• Use customer insights and research to validate ideas and guide decisions

Requirements

• Strong systems thinking and the ability to design across complex, end-to-end experiences
• High-quality UX and interaction design craft, with the ability to simplify complexity
• Experience working in fast-moving, ambiguous environments
• An AI-first design practice, using tools like Claude, Cursor, v0, or similar day to day to explore ideas, generate code, and accelerate prototyping
• A builder mindset: able to move quickly from concept to prototype to iteration, shaping both structure and UX quality
• A collaborative approach, working closely with product and engineering from problem definition through launch
• A research-driven approach, using customer conversations and testing to validate ideas and adjust direction quickly
• Adaptability in evolving product spaces and shifting priorities
• Years of experience and education: Not specified

Skills

Technical Skills

• UX and interaction design
• Systems thinking and design systems
• Rapid prototyping with AI tools (Claude, Cursor, v0)
• User research and testing

Soft Skills

• Collaboration with product and engineering
• Ownership and speed
• Adaptability
• Customer focus

Nice to Have

• Experience with complex or data-rich products
• Familiarity with marketing, messaging, or growth platforms

Benefits

• Total compensation may include an annual cash bonus, equity, and sign-on payments, depending on eligibility
• Comprehensive health, welfare, and wellbeing benefits