Senior Manager, Fulfillment Strategy & Ops (New York)

DoorDash's New Verticals team runs delivery beyond restaurants: grocery, convenience, alcohol, retail, pharmacy and DashMart. As Senior Manager for Fulfillment Strategy and Operations you lead a team of three on merchant experience and quality on peak days.

Key responsibilities

• Set strategy for the tools merchants use to pick and pack orders
• Lead fulfilment quality on the highest-volume days
• Run cross-functional projects with engineering, data science and product
• Own quality and cost metrics and quarterly plans
• Use SQL and data to drive decisions

Requirements

• 8 to 12+ years in tech, operations, strategy, consulting, banking or startups
• People management experience
• Strong analysis, comfortable with SQL
• Uses AI tools such as Claude, Cursor or Gemini to automate work
• A bachelor's degree; an MBA is preferred

Location and schedule

• Onsite in New York

Salary and benefits

US base salary $170,000 to $250,000 a year, depending on location. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.