Senior Manager, Strategy & Operations, Dasher Financial

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. The Dasher & Logistics team supports the millions of Dashers who power DoorDash's marketplace. Dasher Financial is our bet that the financial system serving gig workers should be built by the platform they already work on.

Key responsibilities

• Own the P&L - user growth, revenue per user, and cost to serve
• Build the operating model for a regulated financial product: service levels, vendor accountability, escalation paths
• Own our external partnerships end to end and represent the business in negotiations
• Find the next revenue levers in a business that already has scale, and make the case for what we should invest in
• Develop and lead a team of operators, and build the bench that lets the business grow faster than headcount
• Represent the business to DoorDash leadership as its owner

Requirements

• 8+ years of experience, including time running something with real operational stakes - a business line, a large operational surface, or a P&L
• Take a vague, consequential problem and structure it yourself
• Use data to make decisions, but you’re also comfortable taking a stance before the data proves you right
• Negotiated, or made a call where the economics mattered as much as the operations
• Take real ownership of outcomes - you make the calls and are accountable for how they turn out, not just for supporting the work

Location and schedule

• Onsite in Austin, Texas

Salary and benefits

US base salary $170,000 to $250,000 a year. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.