Senior Operations Associate, Drone Delivery (Dallas, TX)

DoorDash Labs explores robotics and automation for last-mile delivery. As Senior Operations Associate you help scale drone delivery across partners and cities in Texas and Tulsa, Oklahoma, and lead a large team across several sites.

Key responsibilities

• Monitor delivery reliability across cities and drone partners and drive fixes
• Be a day-to-day contact for several drone partners
• Build SOPs, launch checklists and escalation paths
• Prepare new sites and cities for launch
• Use SQL, dashboards and field visits to find root causes

Requirements

• Experience managing complex operations across several sites or partners
• Comfort with SQL and dashboards
• Clear communication with partners and internal teams
• Composure in live, hands-on operations

Location and schedule

• Hybrid in the Dallas metro area
• Regular travel to partner sites across Texas and Tulsa, Oklahoma

Salary and benefits

Salary not stated. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.