Senior Operations Associate, Robot, DoorDash Dot (Mesa)

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. DoorDash Labs is an independent team within DoorDash. We're hiring a Senior Operations Associate to lead a team of operators to execute against autonomy goals.

Key responsibilities

• Manage a component of our operations
• Effectively communicate status updates to key stakeholders, including timely identification and escalation/resolution of issues
• Serve as an escalation path for issues in the field, to include incidents and onsite presence depending on severity
• Maintain an “and not either or” attitude when it comes to balancing business needs, costs, and safety
• Be an expert in our autonomous technology and help track and convey changes to it
• Strive to push metrics and add to them personally

Requirements

• 4+ years of experience (preferably in the autonomous industry or with strong interest)
• Managed an operationally efficient team through multiple product phases
• A proven track record of operating in cross-functional initiatives and succeeding in a complex and fast moving environment
• An analytical mindset and can deliver actionable recommendations out of complex situations; Proficiency in gSuite, JIRA

Location and schedule

• Onsite in Mesa, Arizona
• Serve as an escalation path for issues in the field, to include incidents and onsite presence depending on severity

Salary and benefits

Salary not stated. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.