Senior Operations Specialist at DoorDash (San francisco)

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term.

Key responsibilities

• Lead and oversee live testing across transport, deployment, and safety validation
• Partner closely with hardware, software, and business operations teams to validate new product capabilities while providing guidance
• Conduct and document complex tests for autonomous technologies, evaluating robot behavior, identifying issues, and validating new features
• Exercise technical judgment during live testing by evaluating robot behavior, assessing operational risk
• Develop and implement testing processes, protocols, and checklists that improve the safety, efficiency, and reliability of new products
• Utilize internal tools to analyze logs, investigate issues, document findings, and track issues through resolution

Requirements

• 2+ years of experience, or a demonstrated strong background, in autonomous vehicle, robotics
• Demonstrated ability to exercise sound technical judgment, troubleshoot complex system behaviors, and make informed decisions in dynamic
• Experience partnering closely with engineering teams to investigate issues, communicate technical findings, and influence product improvements
• Strong written and verbal communication skills, with the ability to clearly document findings
• Experience using tools such as Linux, GitHub, Jira, Jenkins, or similar platforms to investigate issues, analyze system behavior
• Demonstrated ownership, leadership, and the ability to mentor junior team members while driving operational excellence

Location and schedule

• Onsite in San francisco, California

Salary and benefits

Salary not stated. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.