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On-site · San Diego, California Mid-level USD 56k–70k / yr Posted 4 days ago International
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About the role
Flexport builds technology for global trade; companies use it to move more than $19B of goods across 112 countries a year.
Key responsibilities
- Own the success and retention of a portfolio of Flexport clients, managing relationships independently
- Lead all client communications and strategic engagements, including QBRs/MBRs, without requiring support from senior teammates for routine situations
- Identify and execute cross-sell and upsell opportunities within your book of business, owning the commercial outcome end-to-end
- Collaborate cross-functionally with Operations, Product, Sales, and Implementation to solve client problems with urgency and creativity
- Analyze client performance data to spot trends, anticipate risks, and bring data-backed recommendations to every client conversation
- Develop a clear point of view on each client's business — not just their Flexport usage, but their supply chain strategy and where Flexport fits
Requirements
- 3+ years of experience in account management, direct sales, client success, or a similar client-facing role; logistics, supply chain
- Proven ability to independently manage a portfolio of accounts, with measurable retention and expansion results
- A demonstrated track record of identifying and closing cross-sell/upsell opportunities — you move deals forward without being pushed
- Strong communication and presentation skills; comfortable leading senior stakeholder conversations without support
- Pull insights from client metrics and use them to drive conversations and decisions
- A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry
Location and schedule
- Onsite in San Diego, California
Salary and benefits
US base salary $56,000 to $70,000 a year. Flexport also offers benefits; the full list is on the posting.
How to apply
Apply on the company's own site.

Flexport
Source: Direct · THE BRIEFED never charges candidates.
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