Customer Service & Sales Representative, Work From Home (AZ)

HGS (Hinduja Global Solutions) is a global customer experience company with more than 18,000 employees in 9 countries. As a work-at-home Customer Service and Sales Representative in Arizona you handle customer calls and emails and recommend solutions, with full training given.

Key responsibilities

• Handle inbound and outbound calls and emails
• Find out what customers need through active listening
• Research answers in the knowledge base and reply accurately
• Record customer needs and outcomes in the system
• Recommend products and solutions to customers
• Meet your supervisor regularly for coaching on your KPIs

Requirements

• At least 18 years old with a high school diploma or equivalent
• At least 6 months of customer service experience
• Comfortable at a desk with multiple monitors
• Familiar with Android and iOS apps

Remote details

• Work from home in Arizona
• Flexible schedule options and overtime opportunities

Salary and benefits

US pay $12 to $16 an hour, depending on experience, plus overtime. Benefits include medical, dental and vision cover, tuition reimbursement and an employee assistance programme.

How to apply

Apply on the company's own site.