Customer Success Associate (Remote) at AutoLeap (Pakistan)

AutoLeap makes cloud shop management software for auto repair shops. It is building its Customer Experience practice and hiring Customer Success Associates to join from the ground floor. The company raised a USD 30 million Series B in 2023, and its mission is to help shop owners build healthy, long-lasting businesses.

Key responsibilities

• Work with shop owners and their teams to get more value from AutoLeap through deeper adoption
• Manage registrations and adoption of the integrated payments module by phone and email
• Run the support phone line and answer product and billing questions
• Work on other Customer Success projects as needed

Requirements

• 8-24 months of experience at a software company
• Experience in a customer-facing role such as customer success or support
• Experience working with a large book of business
• Strong organisation across multiple priorities
• Able to work North American work days and hours

Location and schedule

• Remote, working from Pakistan
• Full-time

Salary and benefits

The posting does not give a salary figure.

How to apply

Apply on the company's own site.