Customer Success Manager II, Agriculture & Geospatial (SF)

Planet runs the largest fleet of Earth-imaging satellites. As Customer Success Manager II for commercial markets you manage and grow relationships with customers, especially in agriculture, and own retention across your accounts.

Key responsibilities

• Own gross and net retention across your book of business
• Build account strategies with account executives
• Map account paths to find risks and expansion early
• Create success plans and quarterly reviews that show ROI
• Lead internal teams through key account milestones

Requirements

• 6+ years in customer success, account management or a strategic customer role
• Working knowledge of remote sensing, GIS or geospatial imagery
• Understanding of commercial business models
• Excellent communication in English

Location and schedule

• Hybrid: you work from the San Francisco office 3 days a week

Salary and benefits

US base salary $105,040 to $152,320 a year, depending on location, plus possible bonus and equity. Benefits include medical, dental and vision cover, 16 weeks of paid parental leave, and tuition support.

How to apply

Apply on the company's own site.