Manager, Enterprise SE - Cloud & IoT Hardware

As Manager, Enterprise Solutions Engineering (Central US Region), you will hire, develop, and lead a high-performing team of Enterprise Solutions Engineers (SEs). In this hybrid technical coaching and leadership role, you will partner closely with Enterprise Sales Directors to drive regional revenue, serve as an escalation lead on complex architectural deals, build internal enablement programs, and foster cross-functional alignment between Product, Support, Marketing, and Sales. Operating in a fast-paced cloud and IoT hardware ecosystem, you will mentor early-career and senior SEs to expand account penetration across the Central US region.

Key Responsibilities

• People & Team Leadership: Recruit, hire, mentor, and retain an inclusive, engaged, and high-performing team of Enterprise Solutions Engineers across the Central US region.
• Technical Escalation & Coaching: Act as a technical coach and hands-on problem solver for the team, assisting with customer escalations, proof-of-concept (PoC) validation, and complex enterprise architecture designs.
• Program & Process Architecture: Identify operational gaps, establish standardized presales frameworks, build out technical enablement programs, and refine trial/demonstration workflows.
• Cross-Functional Collaboration: Serve as a strategic connector between the field SE team and internal departments—including Sales Leadership, Product Management, Customer Support, Product Marketing, and Enablement.
• Career Champion: Develop individual growth plans, conduct regular coaching sessions, track team performance metrics, and foster a culture of technical excellence and accountability.
• Field Engagement & Travel: Travel up to 50% of the time to conduct strategic client meetings, participate in regional industry events, and lead team offsites.

Requirements

Presales Leadership & Technical Depth

• Management Experience: 3+ years of demonstrated success as a technical presales manager leading sales engineering teams within a fast-paced enterprise technology environment.
• Cloud Infrastructure & Hardware Focus: Direct background working at a cloud, networking, or infrastructure-focused software company with combined hardware and software exposure.
• Education: Bachelor’s degree in Computer Networking, Information Technology, Cybersecurity, Electrical Engineering, Computer Engineering, IT Security, or a related technical field from an accredited university.
• Enterprise Track Record: Proven history of building and scaling technical pre-sales teams, navigating complex enterprise deal cycles, and driving revenue growth alongside Enterprise Sales Directors.
• Communication & Problem Solving: Exceptional leadership, interpersonal, and communication skills paired with an entrepreneurial, builder mindset.

Total Rewards & Benefits

• Compensation & Equity: Annual OTE range of $210,000 – $270,000 USD (base salary + sales commissions) + discretionary performance bonuses + RSU equity grants.
• 100% Covered Healthcare: Comprehensive nationwide medical, vision, and dental programs with 100% employer-covered premiums for employees (and 80% for family dependents). HSA/FSA plans included.
• Family Care & Wellness: Expanded mental health support, paid parental leave, fertility benefits, wellness stipends, and professional development allowances.
• Time Off & Travel Stipends: Flexible PTO, firmwide extended holidays, paid personal sick time, and commuter/travel expense coverage.