Manager, SMB Account Management (Spanish) - Remote | Motive

Motive is looking for a bilingual, results-oriented sales leader to expand and retain its Spanish-speaking SMB customer accounts. You will lead and mentor a high-velocity team of SMB Account Managers and push them to beat monthly and quarterly revenue targets through renewals, upsells, and cross-sells. The role is primarily remote and involves overseeing day-to-day operations.

Key Responsibilities

• Lead, mentor, and scale a team of Spanish-speaking SMB Account Managers focused on expanding and retaining existing accounts in target Spanish-speaking markets.
• Set pipeline targets, outbound touchpoint metrics, and inbound response SLAs, and hold the team accountable.
• Adapt Motive’s global sales playbook to regional communication styles, business etiquette, and buyer behavior.
• Run regular call reviews (in Spanish) and coaching sessions to improve pitch quality, value-based selling, objection handling, and fast closing.
• Keep pipeline hygiene in Salesforce/CRM and give leadership reliable revenue forecasts, risk analysis, and growth opportunities.
• Promote Motive’s full product suite (Vehicle Gateway, AI Dashcams, Motive Card, and new software tools) to maximize customer lifetime value.
• Join high-stakes negotiations, customer reviews, and product demos in Spanish to help close high-value or complex deals.
• Work with Sales Operations, Enablement, and Product Marketing to localize training materials, CRM workflows, and campaign collateral.

Requirements

• Native or bilingual professional proficiency (C1/C2) in Spanish and English, with excellent written and verbal negotiation skills in both.
• 4+ years of B2B sales or account management experience, ideally selling into North American (US/Mexico) Hispanic markets, Latin America, or Spain.
• 2+ years leading, coaching, or mentoring sales or account management teams in a fast-paced SaaS, telematics, or tech-enabled environment.
• Proven ability to manage high-volume, short-cycle pipelines while keeping renewal and expansion rates strong.
• Strong understanding of CRM workflows (Salesforce preferred), pipeline hygiene, and data-driven sales management.
• Authorization to receive and access technology controlled under U.S. Export Administration Regulations.

Skills

Technical Skills

• B2B sales and account management
• Salesforce/CRM and pipeline management
• Revenue forecasting and KPI management
• Renewals, upsells, and cross-sells
• SaaS and telematics product knowledge

Soft Skills

• Team leadership, coaching, and mentoring
• Negotiation in Spanish and English
• Cultural awareness in Spanish-speaking markets
• Ownership mindset, autonomy, and adaptability
• Cross-functional collaboration