Manager, SMB Business Development, Retention (Remote US)

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. The SMB Business Development team is responsible for managing key partnership moments with our most strategic restaurant partners. Our team steps in at pivotal times—such as contract renewals, exclusivity negotiations, and high-impact strategic initiatives—to ensure long-term success before transitioning accounts back to the broader Account Management team.

Key responsibilities

• Drive successful engagement at critical phases such as renewals, exclusivity negotiations
• Manage and develop four direct reports, fostering career growth and performance excellence
• Lead the Business Development marketplace retention strategy, including proactive renewals, upsells, churn mitigation, deal structuring
• Develop and implement competitive strategies in response to evolving market dynamics and competitor moves
• Partner closely with Account Management, Account Development, Strategic Finance, Selection, US Local Markets

Requirements

• Extensive experience in strategic account management – 6+ years of experience in restaurant partnerships, business development
• A proven track record of structuring and closing high-value deals at pivotal moments
• Experience managing and developing a team of high performers
• Leverage data and analytics to inform decision-making and strategy
• Excel in cross-functional collaboration – You have experience working across multiple teams to drive business outcomes
• A creative problem solver who can build - You have experience ideating, launching and seeing to fruition projects that drive impact

Remote details

• Remote role in the United States

Salary and benefits

US base salary $144,160 to $265,000 a year. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.