Senior Manager, Sales Compliance, Strategy & Operations

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. The Sales Compliance team makes sure DoorDash and Deliveroo charge every merchant correctly and sell in a way that is compliant and built to scale. We own sales controls, revenue assurance, and order-to-cash (OTC) controls across the Merchant organization, from the signed contract, to how it is configured in our systems, to the charge a merchant sees.

Key responsibilities

• Manage and grow a team of Managers, Associate Managers, and analysts across the US, Canada, and Mexico
• Be the DRI for sales controls and revenue assurance across new and emerging business lines
• Build the multi-year roadmap for compliant selling
• Move the program from manual review to automated, scalable controls: a trusted contract source of truth, automated reconciliations, anomaly detection
• Partner with business line leaders and Product at launch so controls are in place from day one
• Quantify revenue leakage and exposure, root-cause systemic issues, and turn findings into business cases with clear owners, timelines

Requirements

• 8+ years of experience in strategy & operations, sales or revenue operations, internal or external audit, SOX compliance, risk
• 3+ years of direct people management experience, and a track record of hiring and developing strong teams
• Owned a control environment or a revenue-critical process (pricing, billing, commissions, contracts, or order-to-cash), whether you designed it
• Work with data yourself and direct analytics work: advanced Excel or Google Sheets, and enough SQL fluency to review
• Led cross-functional programs with Product, Engineering, Finance, or Legal and delivered measurable results without direct authority
• Communicate clearly with executives and auditors, and you can defend your conclusions to a skeptical audience

Location and schedule

• Onsite in San Francisco, California
• [Work model — hybrid]

Salary and benefits

US base salary $151,000 to $222,100 a year. DoorDash also offers benefits; the full list is on the posting.

How to apply

Apply on the company's own site.