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Remote Mid-level Full-time Competitive salary Posted 3 days ago International
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About the role
n8n makes an open workflow automation platform. As Technical Account Manager you own the technical success of its top strategic customers, helping them run healthy, scalable n8n environments. n8n's community counts more than 650,000 developers and builders.
Key responsibilities
- Be the technical contact for a portfolio of top customers
- Take over technical handoff from Sales Engineering
- Assess deployments for scalability, reliability and performance risks
- Manage escalations and high-severity support cases
- Turn support patterns into product feedback and prevention plans
- Coordinate responses with Support, Product, Engineering and Customer Success
- Keep customers informed with clear resolution plans
- Guide customers on workflow practices that affect performance
Requirements
- Strong experience as a TAM, solutions architect, customer engineer or SRE
- Deep knowledge of cloud infrastructure, distributed systems, APIs and integrations
- Diagnosed performance and reliability problems in production
- Clear technical communication
Remote details
- Remote role in the United States
Salary and benefits
Salary not stated.
How to apply
Apply on the company's own site.
n8n
Source: Direct · THE BRIEFED never charges candidates.
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