Administrative Assistant (Float), One Medical Sunnyvale

One Medical is a membership-based primary care practice that aims to make quality care more affordable, accessible and enjoyable, combining in-office visits with technology and virtual care. Its float Administrative Assistant (Member Support Specialist) works at two offices in Sunnyvale, giving patients a smooth, friendly in-office experience.

Key responsibilities

• Greet patients and act as their in-office ambassador, removing barriers to care
• Use C-I-CARE, One Medical's communication framework, in every interaction
• Handle check-in, scheduling and patient questions
• Do opening and closing duties and daily office upkeep, restocking supplies
• Keep patient and team spaces organised and welcoming

Requirements

• At least 1 year in high-touch customer or patient-facing roles
• Strong written and verbal communication
• Comfortable with typing and several software systems at once
• Able to move between two offices as needed

Location and schedule

• Two One Medical offices in Sunnyvale, CA
• Full-time, 40 hours a week, 8-hour shifts Monday to Friday

Salary and benefits

$24 an hour. One Medical offers benefits to team members working 24 or more hours a week, including a paid sabbatical every five years and the option to cash out up to 40 hours of paid time off a year.

How to apply

Apply on the company's own site.